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    Complaint Form

    Before submitting this complaint form, you should:
    • Read our Terms and Conditions
    • Read the Code of Conduct (if you are a registered student)
    • Try to resolve your concern informally, e.g. discuss with student support, tutor or ESOL adviser.
    • Read our Appeals Policy
    • Ensure you can support any claims you make with evidence ​
    If you are not a student, write N/A.
    To avoid delays, give as much information as possible.
    Max file size: 20MB
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  • Home
  • Courses
    • ESOL beginner
    • ESOL elementary
    • ESOL intermediate
    • ESOL advanced
    • ESOL for business
    • ESOL for Medical Purposes
    • ESOL for Hospitality and Catering
    • IELTS
    • Teaching Knowledge Test
    • SELT
    • ESOL for Construction
  • Book your course
  • Tuition
  • About
  • Contact
  • News