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ESOL course for Hospitality and Catering

​Course facts:
  • This course is suitable for new and experienced hospitality workers whose first language is not English.
  • Method of Study: This is an online self-study English course which benefits from Tutor Support. Regular tutor feedback is provided at the end of each Unit to increase  students' awareness of their academic strengths and weaknesses.
  • ​Course Duration:  approximately 60 GLH.
The course must be completed within 12 weeks. Extensions may be applied under the special circumstances rule (see T&C).
24 hours/7 days a week access to the learning platform

  •  Start date: any time 
  • Course Fee: £89​

Course content
Type of materials used: Worksheets, PDF files, Audios, Interactive quizzes View sample learning materials
   
Unit 1:
  • understanding information at work, e.g. staff handbook, charts, menus
  • health and safety at work
  • reporting incidents
  • Test (tutor-marked assessment)


Unit 2:
  • giving information
  • dealing with complaints
  • handling money transactions
  • filling in forms
  • ​room organisation and time management.​
  • Test (tutor-marked assessment)
  • Self-reflection

Unit 3:
  • stock control
  • taking orders and bookings
  • giving information and advising customers
  • dealing with orders and bills.
  • Review- Speaking lesson via our platform
  • Test (tutor-marked assessment)

Unit 4: 
  • getting to grips with the language of food hygiene
  • understanding food law and food labels
  • following recipes and instructions
  • cooking temperatures and times.
  • Test (tutor-marked assessment)                                    

Requirements: 
1.You must have access to a device with fast internet connection in order to complete this course. System requirements: Windows 7, 8, 10. Recommended devices: laptop, desktop computer or tablet. 
Recommended browser Google Chrome. ​
2. You should be IT literate, i.e. access, browse and navigate through the learning platform, create, use pdf and word files, play & download audios & videos, use email and follow written instructions etc.
3. You are 16+ years of age.
4. You will spend around 5-6 hours/week studying (incl. tests and live lesson(s)). Note that this is only an estimation, the actual study time will depend on the individual.
5. You have completed ESOL Entry level 3 or above. If you don't know your level take the Placement Test       ​

Assessment, Award and Tutor support:
The course consists of 4 Units and 4 tutor-marked assessments. 
Award: Certificate of completion reflecting the level and marks achieved.

Learning Objectives:
  • to develop the communication skills necessary in order to work in the hospitality industry in the UK
  • to gain understanding of the language used in professional settings
  • to access further vocational training in the hospitality sector

Next steps:
Upon completion of this course learners will be ready to complete NVQ levels in English and progress to professional qualifications in the field of hospitality and catering. Learners who are already qualified and experienced in their profession can move straight into employment.
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  • Home
  • Courses
    • ESOL beginner
    • ESOL elementary
    • ESOL intermediate
    • ESOL advanced
    • ESOL for business
    • ESOL for Medical Purposes
    • ESOL for Hospitality and Catering
    • IELTS
    • Teaching Knowledge Test
    • SELT
    • ESOL for Construction
  • Book your course
  • Tuition
  • About
  • Contact
  • News