ESOL for Business
Corporate training
Start date: any time
- Method of delivery: online self-study course with tutor support
- Duration: 60 hours of study completed over 12 weeks
- Level of study: B2/CEFR
- Award: Certificate of completion
- Fee: £85 (or the equivalent in another currency)
- Learners: employers, employees or anyone planning to work in the business and customer services sector whose first language is not English.
- Individual and Group bookings available
UNIT 1
UNIT 2
UNIT 3
UNIT 4
Skills: Reading, Writing, Listening and Speaking
Functions: ask and reply to questions, offer and advise, explain, interrupt, give opinion, persuade, suggest, present information, interpret information and figures, use language for urgency, show preference and understanding.
Learning materials: Course presentations, PDFs, videos, audios, interactive tasks, online quizzes, virtual classroom. View Sample materials.
Tasks: writing tasks, presentation task, role play, dialogues, responding to pre-set work scenarios, dealing with various work situations, reflection and self-evaluation
- Course overview
- Introducing yourself and your organisation
- Your role and responsibilities within the organisation
- Understanding your clients- communication skills
- Corporate vocabulary, collocations
- Business writing, formal letters and emails
- Test (tutor marked assessment)
UNIT 2
- Use appropriate language to describe graphs, trends and patterns and draw conclusions
- Record and manage information
- Confidentiality and data protection
- Test (tutor marked assessment)
- Self-reflection task
UNIT 3
- Employment structures and business networks
- Cultural awareness
- Question strategies
- Answering the phone, booking appointments
- Direct and reported speech
- Speaking lesson with a tutor via our virtual classroom
- Test (tutor marked assessment)
UNIT 4
- Language for meetings
- Organise events and travel
- Deal with complaints
- Negotiations
- Good business practices
- Plan and organise writing to a specific word count
- Test (tutor marked assessment)
Skills: Reading, Writing, Listening and Speaking
Functions: ask and reply to questions, offer and advise, explain, interrupt, give opinion, persuade, suggest, present information, interpret information and figures, use language for urgency, show preference and understanding.
Learning materials: Course presentations, PDFs, videos, audios, interactive tasks, online quizzes, virtual classroom. View Sample materials.
Tasks: writing tasks, presentation task, role play, dialogues, responding to pre-set work scenarios, dealing with various work situations, reflection and self-evaluation
Learners must:
1. have access to a PC and fast internet connection in order to complete this course.
System requirements: Windows 7, 8, 10. Updated Browsers: Google Chrome, Firefox, Safari, Opera. Desktop, laptop, tablet and mobile views are available.
2. be IT literate, i.e. access, browse and navigate through the learning platform, create,edit and submit documents, play/download audios/videos, use email, video chat etc.
3. be 16+ years of age.
4. commit to a learning/assessment schedule in order to complete the course successfully. Estimated study time per week is around 5 hours, including tests and tutorials. Note that this is only an estimation, the actual study time will depend on the individual.
5. be B1 Users/CEFR= have completed Entry level 3 or take our Placement Test
1. have access to a PC and fast internet connection in order to complete this course.
System requirements: Windows 7, 8, 10. Updated Browsers: Google Chrome, Firefox, Safari, Opera. Desktop, laptop, tablet and mobile views are available.
2. be IT literate, i.e. access, browse and navigate through the learning platform, create,edit and submit documents, play/download audios/videos, use email, video chat etc.
3. be 16+ years of age.
4. commit to a learning/assessment schedule in order to complete the course successfully. Estimated study time per week is around 5 hours, including tests and tutorials. Note that this is only an estimation, the actual study time will depend on the individual.
5. be B1 Users/CEFR= have completed Entry level 3 or take our Placement Test
