ESOL for Business
Corporate training
Start date: any time
- Method of delivery: online self-study course with tutor support
- Duration: 60 hours of study completed over 12 weeks
- Level of study: B2+/CEFR
- Award: Certificate of completion
- Fee: £89 (or the equivalent in another currency)
- Learners: employers, employees or anyone planning to work in the business and customer services sector whose first language is not English.
- Individual and Group bookings available
UNIT 1
UNIT 2
UNIT 3
UNIT 4
Skills: Reading, Writing, Listening, Speaking (voice recording)
Functions: ask and reply to questions, offer and advise, explain, interrupt, give opinion, persuade, suggest, present information, interpret information and figures, use language for urgency, show preferences.
Learning materials: Course presentation, PDFs, videos, audios, interactive tasks, online quizzes. View Sample materials.
Tasks: writing tasks, presentation task, role play, dialogues, responding to pre-set work scenarios, dealing with various work situations, audio recording, self-reflection
- Course overview
- Introducing yourself and your organisation
- Your role and responsibilities within the organisation
- Understanding your clients- communication skills
- Corporate vocabulary, collocations
- Business writing, formal letters and emails
- Test (tutor-marked assessment)
UNIT 2
- Use appropriate language to describe graphs, trends and patterns and draw conclusions
- Record and manage information
- Confidentiality and data protection
- Test (tutor-marked assessment)
- Self-reflection task
UNIT 3
- Employment structures and business networks
- Cultural awareness
- Question strategies
- Answering the phone, booking appointments
- Direct and reported speech
- Test (tutor-marked assessment)
UNIT 4
- Language for meetings
- Organise events and travel
- Deal with complaints
- Negotiations
- Good business practices
- Plan and organise writing to a specific word count
- Test (tutor-marked assessment)
Skills: Reading, Writing, Listening, Speaking (voice recording)
Functions: ask and reply to questions, offer and advise, explain, interrupt, give opinion, persuade, suggest, present information, interpret information and figures, use language for urgency, show preferences.
Learning materials: Course presentation, PDFs, videos, audios, interactive tasks, online quizzes. View Sample materials.
Tasks: writing tasks, presentation task, role play, dialogues, responding to pre-set work scenarios, dealing with various work situations, audio recording, self-reflection
Learners must:
1. have a device with fast internet connection in order to complete this course.
System requirements: Windows 7, 8, 10, 11+. Updated Browsers: Google Chrome, Firefox, Safari, Opera. Recommended devices: laptop, desktop computer or tablet.
2. be IT literate, i.e. login with email and password, browse and navigate through the learning platform, create and submit files, play audios and videos, use email, video chat etc.
3. be 16+ years of age.
4. spend around 5 hours/week studying (incl. tests). Note that this is only an estimation, the actual study time will depend on the individual.
5. be B1 Users/CEFR= have completed Entry level 3 or above. Take our Placement Test
1. have a device with fast internet connection in order to complete this course.
System requirements: Windows 7, 8, 10, 11+. Updated Browsers: Google Chrome, Firefox, Safari, Opera. Recommended devices: laptop, desktop computer or tablet.
2. be IT literate, i.e. login with email and password, browse and navigate through the learning platform, create and submit files, play audios and videos, use email, video chat etc.
3. be 16+ years of age.
4. spend around 5 hours/week studying (incl. tests). Note that this is only an estimation, the actual study time will depend on the individual.
5. be B1 Users/CEFR= have completed Entry level 3 or above. Take our Placement Test
