New English language requirement for taxi drivers:
''An English language requirement applies to all applications for private hire drivers licences received by TfL on or after 14 October 2016.
To comply with the requirement, you will either need to pass the English language test with a test provider appointed by TfL or provide documentary evidence of your proficiency in the English language.
If you were an existing holder of a private hire driver's licence before 14 October 2016, you only need to prove to us that you comply with the new requirement when you renew your licence.
In respect of both new and renewal applications received between 14 October 2016 and 31 March 2017, applicants have until 31 March 2017 to prove that they comply with the English language requirement.
Licensees who fail to do this may face licensing action.
For applications received from 1 April 2017, applicants will need to prove to us that they comply with the English language requirement as part of their application before a licence will be issued.''
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As part of our plagiarism policy and assessment practices, we carry out regular checks on learners' work to ensure that it is their own.We have a zero tolerance policy for plagiarism and similar cheating practices. Such violations of any kind are taken seriously and result in dismissal from our programs. The best way you can keep yourself from committing an act of plagiarism is to be properly informed. Any words, phrases, sentences, texts taken from a source must be cited and contained within quotation marks. Even if you have paraphrased an idea from a source you must provide the appropriate citations. Ignorance of these principles will not be an acceptable excuse for violation of the policy.
For further information and assistance, please watch 'Plagiarism' video/Unit 1 for all courses. In addition, read the 'Referencing Guide' on the Student Forum or ask your tutor.
Clause 5.3. in our Terms and Conditions clearly states that anyone caught cheating (copying and pasting from any source, asking another person to answers test questions for them and so on) will automatically fail the course.
According to NIACE some of the key skills required to get a job are:
Communication skills – being able to communicate clearly and well with colleagues and customers. This involves listening effectively and responding to questions, as well as talking and communicating clearly in other ways. It can involve giving instructions and taking feedback.
One employer said: ‘Good communication is crucial. Young people need to make good eye contact, be polite, talk clearly and have the ability to ask and answer questions fully. Being a ‘people person’ is really positive – not too quiet, but interested in other people – good at listening and understanding what people are telling them.’ ‘In this business customer service is everything. Young people need to be polite and welcoming, they need to listen to what customers are asking them and they need to respond clearly.’
Problem-solving skills – as an employee it’s really important to not give up when faced with a problem. Businesses need people who can find solutions to problems. Here’s an example:
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