Update from TfL: From 1 October 2021, the way in which we assess whether an existing private hire driver or a new private hire driver applicant satisfies the ELR has changed.
As of 1 October 2021, it is no longer possible to satisfy the ELR by providing documentary evidence of a qualification or by providing a certificate from one of TfL's appointed Secure English Language Test providers.
Instead, we will utilise two separate assessments: the outcome of the Safety, Equality and Regulatory Understanding (SERU) assessment will be used to determine an applicant's ability to read and write in English to an appropriate level and a new speaking and listening assessment has been introduced.
Both assessments will need to be passed in order for an applicant to demonstrate that they can communicate in English at an appropriate level.
The appropriate level, which is equivalent to level B1 on the Common European Framework of Reference for reading, writing, speaking and listening, remains the same as before.
All existing private hire drivers and all new private hire driver applicants who applied before 30 September 2021 and did not provide satisfactory evidence will now be required to demonstrate compliance with the ELR by passing the new assessments.
More information on these new assessments is provided below:
Speaking and listening assessment
On 1 October 2021 a new speaking and listening assessment was introduced. The assessment consists of a 15-20 minute conversation that will take place at TfL's offices.
The assessment will be undertaken by a secure video or telephone link within TfL premises to our service provider, PeopleCert, a global leader in the assessment and certification of professional skills.
The speaking and listening test will cost £36. Re-sits will cost £16.
Assessment of reading and writing skills
From 1 October 2021, TfL will use the SERU assessment to determine whether PHV driver applicants and existing drivers are able to read and write in English to the appropriate standard.
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